Privacy Policy for RubySora

Effective Date: March 7, 2025

At RubySora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website RubySora, use our services, or make a purchase. Please take a moment to review the following privacy practices.

1. Information We Collect

We collect two types of information from our website visitors:

  • Personal Information: When you interact with our website, we may ask for your personal information, including your name, email address, phone number, billing address, and payment information. This information is necessary for processing your orders, providing customer support, and sending marketing materials with your consent.

  • Non-Personal Information: We also collect non-personal data through cookies and similar technologies to understand how users interact with our website. This can include data such as IP addresses, browser types, device types, and browsing patterns.

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing and Customer Support: To process your orders, manage your account, and provide customer support services.

  • Improving Our Website and Services: To analyze website usage patterns, troubleshoot issues, and enhance user experience.

  • Marketing and Promotions: With your consent, we may send you marketing emails, newsletters, and offers about new products, promotions, and events.

  • Legal Compliance: To comply with applicable laws and regulations, or to protect our rights and the rights of our customers.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. These cookies help us improve the functionality of our site, personalize content, and provide a better user experience. You can choose to disable cookies in your browser settings, but this may limit your ability to fully access some features of our site.

We also use Google Analytics to monitor website traffic and gather insights on user behavior. This helps us improve our website and services.

4. Data Security

We take the security of your personal information seriously and have implemented various safeguards to protect it. All sensitive payment information is transmitted via secure, encrypted connections (SSL/TLS). However, no data transmission over the internet can be 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may share your personal data with trusted third-party service providers to help us operate our website, process payments, deliver products, or send communications. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We also use Google AdSense and other advertising services on our website. These services may use cookies to deliver targeted ads based on your browsing history and preferences. For more information on how these advertising services use your information, please refer to their respective privacy policies.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct the personal information we have on file for you.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any email we send. You can also contact us directly to request the removal of your contact details from our mailing list.

  • Cookies Preferences: You can modify your browser settings to disable cookies or manage cookie preferences. However, this may impact your ability to access certain features of our website.

7. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update this policy, the “Effective Date” at the top of the page will be revised. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@rubysora.xyz
  • Phone: 078 4854 9123
  • Address: 13 Merthyr Road, Burgh St Peter, United Kingdom

Thank you for trusting RubySora with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience when using our website.