Terms and Conditions for RubySora

Effective Date: March 7, 2025

Welcome to RubySora. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase, using our services, or engaging with our website. If you do not agree with any of the terms, please refrain from using our website.

1. Acceptance of Terms

By accessing or using the RubySora website, you agree to be bound by these Terms and Conditions, including our Privacy Policy and any other applicable policies. We may modify or update these terms at any time, and any changes will be posted on this page with the updated effective date.

2. Use of the Website

  • Eligibility:
    To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. By using the website, you confirm that you meet these eligibility requirements.

  • Account Responsibility:
    If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized access to your account.

  • Prohibited Activities:
    You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

    • Attempting to gain unauthorized access to our website or systems
    • Engaging in fraudulent or malicious activities
    • Violating intellectual property rights
    • Distributing harmful software or malware

3. Products and Services

  • Product Availability:
    All products listed on RubySora are subject to availability. We reserve the right to limit the quantity of any product or refuse service to any customer at our discretion.

  • Pricing and Payment:
    Prices are listed in GBP and may be subject to change without notice. We accept various payment methods, including credit/debit cards and PayPal. All transactions are processed securely.

  • Product Descriptions:
    We strive to provide accurate product descriptions, images, and specifications. However, there may be minor variations in color, size, or other product features, and we cannot guarantee that all information is error-free.

4. Orders and Cancellations

  • Order Acceptance:
    When you place an order, you will receive an order confirmation via email. However, this does not guarantee acceptance of the order. We reserve the right to cancel any order for reasons including product availability, payment issues, or suspicion of fraud.

  • Order Cancellations:
    You can cancel an order before it is processed or shipped by contacting us directly. Once an order has been shipped, it cannot be canceled but can be returned in accordance with our return policy.

5. Returns and Refunds

  • Return Policy:
    If you are not satisfied with your purchase, we offer a 30-day return period for most products. Products must be in unused condition and in their original packaging. Please refer to our Return and Refund Policy for detailed instructions.

  • Refunds:
    Refunds will be processed to the original payment method within 10 business days after we receive the returned item. In some cases, partial refunds may apply based on the condition of the returned product.

6. Privacy and Data Protection

  • Personal Information:
    We collect and use your personal information as described in our Privacy Policy. We are committed to protecting your privacy and ensuring that your data is secure.

  • Cookies:
    We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

7. Intellectual Property

  • Ownership:
    All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of RubySora or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Usage:
    You are granted a limited, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes. You may not copy, modify, distribute, or exploit any content from our website without express written permission.

8. Limitation of Liability

  • Disclaimer of Warranties:
    The website and all products and services provided are on an “as is” and “as available” basis. We do not warrant that the website will be error-free, secure, or uninterrupted. We also do not make any representations or warranties regarding the accuracy, reliability, or completeness of the content on our website.

  • Limitation of Liability:
    To the fullest extent permitted by law, RubySora shall not be liable for any damages arising out of or in connection with your use of the website, including but not limited to direct, indirect, incidental, or consequential damages.

9. Third-Party Links and Services

  • Third-Party Websites:
    Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of these third-party sites. Clicking on these links is at your own risk.

  • Advertising:
    We may use third-party advertising services, such as Google AdSense, to display ads on our website. These services may use cookies to deliver ads based on your browsing history. Please refer to their privacy policies for more details.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Us

If you have any questions regarding these Terms and Conditions or need assistance, please contact us:

  • Email: info@rubysora.xyz
  • Phone: 078 4854 9123
  • Address: 13 Merthyr Road, Burgh St Peter, United Kingdom

Thank you for choosing RubySora. We are committed to providing you with exceptional products and services, ensuring a safe and enjoyable shopping experience.